College of EngineeringDirector, Engineering Career Services Job Function: Academic SupportJob Family: Educational Support ServicesJob Classification: Educational Support Services Coord/Manager (PCE3)Position #: 00102809Org/Dept/Sub-Dept #: 15-2750This Position Reports to: Associate Dean for Academic ProgramsPosition Specific Summary: As a member of the Engineering Student Success Team (eSST), the director of engineering career services leads student professional development activities in the College of Engineering through supervision and design of experiential education, career development programs, and employer engagement to support and facilitate the academic, professional, and personal development of students within the College of Engineering. This position is responsible for career-related advising of engineering students, individually and in groups, throughout the academic year. Key Areas of Responsibilities and Specific Job TasksKey Areas of ResponsibilitiesSpecific Job Duties and TasksEnhance and Support Student Educational Experiences and Increase Retention. Foster a Sense of Community and Engagement for StudentsManage a program(s) or service(s) that supports the educational experience and retention of current or prospective students. Manage the administrative and operational functions. Monitor assessment. Develop and/or design specific programs and services, including curriculum development, delivery and assessment. Provide reports and recommendations to assist in assessing alignment with strategic goals. Oversee the caseloads of others.Manage the career services operation to ensure efficient, timely, and effective programs and services for engineering students.Design and manage the career experiential education program; administer co-op and internship courses and assess student success in the workplace.Represent the College of Engineering on campus wide committees (e.g., PCC Employer Relations Committee), and outside the University, including the Big Ten Plus Engineering Career Services Directors group.Communicate with campus partners such as the Pomerantz Career Center, International Students and Scholars, and IMU Event Services to support engineering student engagement around campus. Coordinate communication with Deans, DEOs, and other faculty to ensure that Engineering Career Services is meeting the needs of employers, students, and departments.Co-supervise (recruit, hire, and train) a team of engineering student peer advisors to assist with student development and employer outreach programming.Conduct assessments to understand student and employer engagement and satisfaction, assist with collection of graduation outcome data, and compile co-op/internship reports.Annually teach and present career content and resources to engineering students through classroom and student organization presentations and workshops.Serve as the liaison and main point of contact for the Engineering Graduates of the Last Decade (eGOLD) to support their volunteer aspirations such as the mentoring program. Establish and Maintain Relationships with Partners to Provide Educational Support Services. Partners Include on-campus Units and External Agencies (Local, State, National and International)Provide leadership in design and marketing of programs and events. Develop and maintain networks of professional colleagues and external partners. Articulate initiatives and services to address strategic goals. Identify and build partnerships with representatives of employers (industrial, governmental, and educational organizations) to increase the diversity and quality of recruiters at the university; facilitate relationships between employers and the College of Engineering, including academic departments, the Dean’s Office, individual faculty and staff, and the Center for Advancement. Partner with the CoE Finance Director and the Center for Advancement to support corporate sponsorship campaigns. Plan, lead, and engage in outreach and networking activities with employers such as the fall/spring career fairs; employer of the week; diversity networking programs; seminars; and recruiting events to develop students’ professional skills and increase opportunities for students.Identify employer needs and recommend recruiting options, strategies, and sponsorship opportunities to enhance employer presence on campus. Academic PlanningAcquire and develop the communication and interpersonal skills necessary for effective advising of students. Acquire and develop knowledge of relevant academic programs, policies, procedures, and resources. Advise students regarding departmental, collegiate, and University policies and procedures; programs of study; and the development of appropriate academic plans. Monitor student progress. Write letters of recommendation and letters of support for student appeals. Maintain records of student advising sessionsProvide career advising expertise to students regarding job and internship search strategies, interviewing skills, resume and cover letter writing, professional etiquette, and offer evaluation and negotiation through one-on-one meetings and presentations.Refer students to appropriate resources and offices (collegiate and campus) for help with personal issues, tutoring, testing and placement, career advising, study abroad, and financial aid.Teach a section of Engineering Success for First-Year Students (ENGR:1000), a course designed to facilitate a successful transition to college for first-year students.Other duties as assigned to provide career support and promote student successAdministrative (HR, Budget), Supervision and TrainingDevelop budgets; review and recommend budget allocations, review and approve operational expenditures. May be responsible for writing grant applications to secure funding for program, project or service. Develop, implement, evaluate and recommend new training programs and services. May provide functional and/or administrative supervision. May hire, develop and manage the performance of staff, assure staff is compliant with UI policies and procedures.Oversee fiscal planning and management of Engineering Career Services, develop short- and long-range operating plans, including budgets, programs and services, personnel, technology/other equipment, and space.Develop and maintain content for career services sections of the College of Engineering website.Collaborate with members of the Engineering Student Success Team (eSST) and college-wide staff to enhance the student experience through academic, social, and professional events.Supervise the Assistant Director of Leadership Development. Universal CompetenciesWelcoming and Respectful Environment (Extensive)Ability to foster a welcoming and respectful workplace environment while recognizing personal differences. Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the importance of a workforce that benefits from the talents of all people across multiple characteristics, including: race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.Promotes a workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, where every individual is empowered to make a positive impact, and in which workplace concerns are addressed effectively.Identifies unit policies and practices that could have a disparate impact based on protected classifications as defined by federal and/or state law.Recommends policies and practices to advance a welcoming and respectful workplace environment as described above.Forms respectful relationships with individuals and organizations representing various constituencies and seeks regular input to better understand potential issues and to enhance recruitment and retention efforts.Supports implementation of unit strategic plans related to a welcoming and respectful workplace environment.Engages in on-going self-reflection and continues to advance one’s own knowledge and skills related to fostering a welcoming and respectful workplace environment.Recognizes and addresses disrespectful or non-welcoming behavior in one’s unit/department.Collaboration/Positive Impact (Extensive)Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs.Ensures time, resources, energy, learning opportunities, and actions are focused on priorities important to the changing workplace.Identifies and resolves disagreements/conflicts in early stages.Promotes a safe, fair, respectful environment in which concerns can be addressed effectively.Recommends changes to work practices and policies to achieve desired outcomes.Service Excellence/Customer Focus (Extensive)Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate Participates in developing a variety of effective ways to deal with service challenges.Models service delivery and coaches’ others to deliver excellent service in a variety of settings.Communicates well with direct reports, peers, leadership, and external constituents.Utilizes various methods for information sharing and information gathering. Modifies processes to enhance service. Technical CompetenciesRelationship Management (Extensive) Ability to establish and build healthy working relationships and partnerships with colleagues within and external to own unit, those to whom services are provided, vendors, the public, regulatory/governmental agencies, etc., all of whom may be seen as "customers" or receivers of services provided by the University.Maintains productive, long-term relationships with "customers."Conducts periodic reviews of work effort, progress, issues, and successes.Creates opportunities to educate teams on "customer" priorities.Participates in defining the terms of the services provided in a collaborative relationship.Communicates to "customers" regarding expectations of all parties.Empowers others to establish collaborative, healthy relationshipsAdvising Knowledge (Working) Knowledge of the major responsibilities, accountabilities, and organization of academic advising services.Demonstrates general knowledge of all academic programs and in-depth knowledge of courses and student requirements in area of specialization.Identifies the characteristics and needs of student populations being advised; distinguishes needs of first year versus seniors, etc.; applies advising strategies to meet student needs.Identifies the needs of subpopulations such as students with disabilities, first generation, underrepresented minorities, etc., and applies appropriate advising strategies.Effectively synthesizes the three components of advising (informational, relational, and contextual) in work with students.Demonstrates the in-depth knowledge of and the ability to use advising technology. Communication for Effective Relationships (Working)Knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.Demonstrates an understanding of alternative points of view.Explains issues in alternative ways to accommodate different listeners.Demonstrates both empathy and assertiveness when communicating a need or defending a position.Employs appropriate methods of facilitating collaborative communication.Works with others to address critical issues, resolves problems, and persuade or influence toward appropriate resolutions. As part of performing the key areas of responsibility and competencies described above, staff members are expected to meet reasonable standards of work quality and quantity, as well as expectations for attendance established by their supervisor. Staff members are also expected to comply with policies governing employee responsibilities and conduct, including those contained in the University Operations Manual. Proficiency levels are defined as: Basic Application - Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations. Working Experience - Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations. Extensive Experience - Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues. Expert/Leader - Seen as an expert and/or leader; guides, troubleshoots; has strategic focus; applies knowledge and skill across or in leading multiple projects/orgs; demonstrates knowledge of trends in field; leads in developing new processes. Position QualificationsEducation Requirement Bachelor’s degree in business administration, Education, or related field, or an equivalent combination of education and experience.Required QualificationA minimum of 3 years of experience with employers and/or corporate partners to coordinate experiential education and/or facilitate student recruitment.Required QualificationExcellent written and verbal communication skills.Required QualificationAn understanding of the employment recruitment and selection process.Required QualificationDemonstrated proficiency in planning and executing large-scale events such as career fairs.Required QualificationValid Drivers License and ability to meet and maintain UI Fleet Safety Standards.Desired QualificationMaster’s degree in student affairs, STEM, business, or a related field.Desired QualificationCareer advising experience.Desired QualificationExperience supervising full-time employees and student employees.Desired Qualification Familiarity with University of Iowa policies, procedures, and regulations.Desired QualificationDemonstrated ability to cultivate a welcoming and inclusive environment for students. Desired QualificationDemonstrated success working in a collaborative team environment.